We will happily refund or exchange items within 30 days of purchase. To be eligible for a return please ensure the following:
- Product must be unused and in the same condition that you received it
- Product must be in its original packaging
- Request must be submitted within 30 days of purchase
- Customer is responsible for all shipping costs unless the item is damaged or there was a packing error
RETURNS & EXCHANGES PROCESS:
- Submit request through our Returns Centre Portal
- Within 1 business day you will receive your return/exchange confirmation email, including our return address.
- Your exchange or refund will be processed within 2 business days upon receipt of the returned item/s. You will be notified by email once this has been processed.
- If any questions, please contact us via email: firstname.lastname@example.org