BRACELETS: You will need to measure the circumference of your wrist with a measuring tape. Women are generally our small (16cm) to medium (18cm) sizes, and men generally our medium (18cm) to large (20cm) sizes. NECKLACES: Please ensure necklace length is an appropriate size to ensure comfort. Women can generally wear from 40cm length necklaces and above, while most men need a minimum 50cm necklace length.
Spiritus Stones is a non-binary brand, so every piece is to be enjoyed by all, no matter what your sex. Shop our website based on your taste and what works for you. However please ensure you choose a comfortable size (Refer to the above sizing question for a guide).
Women are generally our small (16cm) to medium (18cm) sizes, and men generally our medium (18cm) to large (20cm) sizes.
We will happily exchange your item within 30 days of purchase. Please contact us through our Returns and Exchanges form.
This may be possible. Please contact Spiritus Stones through our Contact Us form with the request.
Shipping
Please refer to the Shipping Info page of this website.
Yes, we ship internationally to selected countries. Please refer to the shipping Info page of this website for the list of countries we ship to.
Delivery Issues
There can be occasional customs or postal delays which may affect your delivery timeframe, which are unfortunately beyond our control. Please ensure your delivery address and phone number are correctly entered, and that your delivery address is attended during business hours to ensure you are able to accept the delivery of your package. You should have received a postal tracking number when your item was shipped, so this will allow you to track the location of your order.
When your item was shipped you should have received confirmation of the delivery service and tracking number. First check the status of the delivery through the delivery service provider. All of our deliveries require a signature on arrival to help minimise delivery issues. If you have any further questions or cannot resolve a delivery issue then please contact Spiritus Stones through our Contact Us page.
Jewellery Care
Remove your jewellery when you sleep, play sports, bath and swim. Be careful with your piece as natural gemstones can be fragile and may crack if not properly cared for. Store your piece in your provided jewellery bag or in a safe place so it is not damaged when you're not wearing it.
Other
You can contact Spiritus Stones through our Contact Us page! We will be happy to assist you.
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